The Hotel Beacon, New York, August 2014
This is our fifth time staying at
The Hotel Beacon on Manhattan in New York and below are some of the reasons why we return.
Friendly staff:
The Hotel Beacon staff are so
friendly and
willing to help. Nothing is an issue for them. What is even more satisfying is knowing that each year the same familiar faces are there to greet you and welcome you back. Consistency of service is high on
The Hotel Beacon's mission and they deliver.
The staff are so knowledgeable about New York City from events, locations, access, museums, transportation, history, restaurants, arts to sports. If they do not know they will find someone who does know.
Where in the world do you get a gem like Michael? He greets every customer with his warm smile and deep voice to pave their way to the elevator. He is always excited to find out about your adventures and is cognisant of everyone's needs.
Ken, Jett and Ray on the concierge desk are so consistently helpful, obliging and fun. They do not overstep their familiarity with guests and are always eager to please. Plus they are so keen to learn about new aspects of the city to share with other guests.
On the front desk include Anthony, David, Eric, Isa, Larry and Mary. Again consistent, helpful, obliging and welcoming. This is not just with us but other guests too as we have witnessed their behaviour over five long visits to
The Hotel Beacon.
The porters including Omar and Rudy who again are ...yes you know!
Consistent, helpful, obliging and welcoming.
If there is any issue then room service or maintenance are there to support you. Jason and Peter will assist with any needs. For example understanding how to operate the air conditioning unit.
What about our room attendants? Helena and Queenie are magical. So respectful and tenacious in their attention to detail. It is so lovely to be welcomed back with such a warmth and generosity of spirit.
Rich and the other security staff are so pleasant and helpful. They recognise every person who comes into the hotel to provide guests with peace of mind.
How can this level of service be so consistent?
The Hotel Beacon's leadership by General Manager, Tom Travers and his deputy John McEnroe are the answer. They are the dynamic duo in hospitality. They are living testaments to breathing this consistently helpful, obliging and welcoming service.
In some other hotels we have been treated with sycophantic and patronising hospitality. Not here, at
The Hotel Beacon is the mantra of sincerity.
Family:
The Hotel Beacon staff treat you as a respected family member. Many times I have heard the staff say something like "welcome to our home."
Great location:
The Hotel Beacon is located at 2130 Broadway at 75th Street and its location reminds me of being situated close to all of the amenities in a long Australian strip shopping centre. There are so many good shops around that you do not need to travel far for your basic needs let alone some interesting shopping purchases and restaurants.
We have walked over most of Manhattan and believe that this is the best location for our needs. We go to the theatre regularly in New York to see Broadway, Off-Broadway and Fringe shows and thus the 3.5 minute express train is perfect to drop us into 42nd St/Times Square.
If our theatre happens to be closer to 50th or 59th Streets, then we catch the Local (Stopping all stations) train and get off at the closest station. Or for the shows on the Lower East Side we either catch the train to a station on the west side (Red Line trains 1,2 or 3) then walk across. Sometimes we might change at 42nd St and catch one of the other train lines to a theatre or other destination. Manhattan is so conducive to walking and seeing the sights.
If you need to go to the east side then change at 42nd St/Times Square and catch the Shuttle to Grand Central Station. Study the MTA map and get to know the different colours for the various train lines.
If you want to travel to
Columbia University or to
Grant's Tomb then it is only one train trip away on the 1 Train.
Harlem is easily accessible via the 2 or 3 train. These trains also drop you at 110 St which is the closest station to the northernmost part of
Central Park.
We love walking and this area is so close to so many wonderful walking areas from Riverside Park,
Central Park or along the streets.
The rooms:
The rooms at
The Hotel Beacon has a light green colour scheme to make it light and cheery. The beds are very comfortable without any torn sheets or blankets unlike some hotels that we have stayed at.
The furniture is comfortable, clean and well maintained. The room is not over crowded in our one bedroom suite. The lounge/sofa turns out to be an extra double bed and is perfect for families.
We have stayed once in a regular room and it was adequate for a few nights.
For longer stays I would recommend a suite to enable you to have some privacy with your friends or family.
The hotel caters for families and over the five years we have stayed there we have seen many happy families from all corners of the globe.
Most of the rooms have either an easterly or westerly aspect. We prefer the westerly aspect to watch the sun set on the summery nights. Plus with the double glazing the room does not roast like it can do back home on a summer's day.
The air conditioning unit was new from our 2013 trip, proving more effective and quieter than in previous years.
The televisions have good definition and sound. Be mindful of the black sensor/control that should not be covered to be able to read the remote control. We enjoyed having one of the music channels on in the background.
The bathrooms have the shower in the bath with newly installed hand rails, which are a great safety feature. The bathroom is small though it is more spacious than in some hotels we have stayed in. We have friends in New York and it is larger than one friend's bathroom. We did not have squeeze in or do a side-ways entry into the bathroom.
Depending upon your room you will have an interesting view. The higher up the clearer the views of either Central Park side or to the west along Broadway and over to New Jersey. Even lower levels provide an interesting view of watching the parade of people and traffic.
Double glazed windows lessen the noise significantly. Open the windows to prove it to yourself, as it is like hearing the traffic sound effects from the opening of "Mad Men" and then close them to enjoy the tranquil privacy of your room.
The lifts do not make loud rings when announcing their arrival to each floor. So being close to a lift was not an issue for us. Unlike some hotels we have stayed at where the elevator's noise would startle you from sleep.
Kitchenette:
The kitchen in a one bedroom suite is small but adequate. It is a one person kitchen. It has a full sized fridge, stove and microwave. A toaster, kettle and coffee maker are also provided. There is not much preparation space but we have learned to adapt to the tight spaces of Manhattan.
The kitchenette has the basics for your short stay. For our longer stay we have a standard list of additional items for the kitchen that we request from House Keeping. This includes a vase for flowers, can opener, a large fruit bowl and a sharp knife etc. These items make us feel more at home. Anna was sublime in offering three different types of oven trays to ensure that one met our needs. She is an angel in her dedication to service.
We mainly eat in for breakfast and prepare light lunches. This way we can have one treat every afternoon on our travels. Otherwise you will put on heaps of weight. Thankfully we don't!
Compare the price you pay for a standard room with no cooking facilities to a room at
The Hotel Beacon. It is a delight to be able to make your own cuppa when you want to. (Cuppa is Australian for a cup of tea or coffee.)
At night we will have lots of steamed or microwaved vegetables with some exotic dish from either
Zabars,
Fairway,
Trader Joes,
Pioneer or other eatery. There are too many choices!
It is wonderful to be able to try all of the wonderful desserts from either
Zabars,
Fairway,
Trader Joes,
Pioneer or other eatery.
We do limit dining out to three times a week as that would be the absolute maximum back home. We want to feel like New Yorkers! So it is fun to join the queues in the supermarkets and select something for dinner that night!
Check out
Trader Joes at 72nd St as it has the fairest queuing system in the world.
Laundry:
There is a new (2013) laundry on the seventh floor that has efficient and clean washing machines and dryers. It has 24 hours access via your room key.
The staff can provide quarters for the machines or you can use a credit card. I would recommend coins as you do not want the extra bank's conversion fees to make your laundry more expensive than it should be.
Do read the signs on the dryers as there is one slot for the coins for two dryers - with one machine above and below. Read carefully which buttons to press for the upper dryer is the opposite side to the lower dryer. The machines are clearly marked and mistakes do happen. Yes I am not the only one who made the mistake as I heard other guests explain the same story to the front desk.
The laundry is an interesting location to meet someone and strike up a chat and to learn about their travel experiences.
Speaking of which you may wish to read my blog about travelling together with some one for the first time. I spoke to one lady who was distressed about travelling with her cousin who wanted to go back to Australia as she did not like New York. It is so important to be prepared and to support each other when touring as travel can be stressful at times. This is another reason why we value our one bedroom suite as you cannot be together 24 hours a day. (You may wish to read my post about Travelling with someone for the first time - August 9 2014.)
WIFI and computers:
The Hotel Beacon provides WIFI access for your computer needs. We use our iPAD and had no issues with connectivity.
There are two computers and printers in the right side of the Lobby. There is a 20 minute limit per person and we noticed that not as many people use them now that WIFI and mobile devices are so prevalent.
There is also a new machine on the wall for you to check in and print your boarding passes.
Shopping:
Depending upon your budget and needs,
The Hotel Beacon is located to so many good quality shops..
Within five minutes walk of The Hotel Beacon you have the following:
Our local Newsagent (News stand) is located on Amsterdam Ave between 72nd and 73rd Streets.
Shoe repair is at the personable
Andrade's Shoe Repair at
287C Amsterdam Ave.
Dry cleaners abound in the area.
Supermarkets:
Fairway and
Citarella, a gourmet supermarket are both across the road on Broadway. While a few minutes further you have
Pioneer,
Trader Joes and
Zabars.
CVS and
Duane Reade are drug stores with a huge array of items. There are at least five
Duane Read stores within a five minute walk from
The Hotel Beacon. There ane many
CVS stores on Manhattan also.
Marshalls is a discount department store and has a great variety of items. They are located at
2182 Broadway between 77th and 78th Streets.
Staples is similar to
Officeworks in Australia and is opposite
Zabars at 2248 Broadway between 80th and 81st Streets. Check out their range of reasonably prices souvenirs.
T-Mobile is my preferred mobile phone carrier. So much cheaper than the roaming fees on my mobile phone from Australia!
Within ten minutes walk:
Bed, Bath and Beyond which is similar to
Bed, Bath and Table in Australia.
Century 21 is a great discount department store and you do not need to go all the way down to Wall St area to shop there. It is located at
1972 Broadway near
Lincoln Center at
Lincoln Square.
Harry's Shoes is located at
2299 Broadway.
Westsider Books is located at 2246 Broadway.
Barnes and Noble is heaven for their selection of books and their quality service.
Check out 72nd Street shops:
I love 72nd Street as there are so many interesting shops and businesses.
Ricky'sNYC is a hair supplies store on
72nd St.
Always Love Drug Store at 144 W 72nd St.
Tip Top Shoes at
155 West 72nd St has a great selection of men's, ladies and children's footwear.
Westsider Records is the sister store to
Westside Books and is located at 233 West 72nd St.
The
Post Office which is called the
UPS is located at 119 W 72nd St.
Hair dressers/barbers:
There are so many barbers, hair dressers and stylists in
The Hotel Beacon upper west side area.
We totally recommend the
Art of Shaving for men located at
2151 Broadway between 75th and 76th Streets.
The other two men's barbers we would recommend are
Barber Shop 72 which is located at
49 West 72nd St and
Boutique Barbershop at
226A West 72nd St.
Proximity to subway:
If you are staying for more than a few days I would recommend purchasing a "7 Day Pass" (we would say "Weekly ticket".) It is worthwhile speaking to the person in the
MTA booth at the 71St end of the 72nd St Station to buy your weekly ticket! The self services machines are self explanatory but we aware that some machines may not accept cash and be for payment by card only.
Study the
MTA site for hints that meet your needs. The Tourist Information section is very helpful.
Buses run up and down Broadway and there are also buses close by that go across town. There is a bus stop about a block away outside the Apple Bank Building between 73rd and 74th Streets, which is no more than my 100 steps!
If you need to go to the east side then change at 42nd St/Times Square and catch the Shuttle to Grand Central Station. Study the
MTA map and get to know the different colours for the various train lines. Or there may be a train that goes close to your destination from 42nd St/Times Square. For example check out the route of the N,Q or R train as they may be only a block or two away from your final destination.
Restaurants:
Right next door to
The Hotel Beacon is the Viand Café that has an extensive menu and is the perfect diner after a long flight. The service is quality and the food is well priced. We swear that we will only eat here on our first night. The Viand Café is very unassuming and very under-rated.
Nice Matin at 201 W 79th St has lovely food and good quality service.
Ocean Grill at 384 Columbus Ave provides lovely fresh fish and delicious desserts.
Shake Shake at 366 Columbus Avenue at West 77th St is a fun hamburger eatery.
The Beacon Bar:
The Hotel Beacon has the
Beacon Bar which is smart and modern. The
Beacon Bar are very friendly and Mike makes the best Manhattans. (I have had many and love his variation of the Roosevelt Manhattan as he uses
Averna as the bar had no
Cynar.)
If you ask for this Manhattan with
Averna or with
Cynar, Mike will remember my original request.
The bar does have a Jazz night which we have not attended as yet.
The décor, location and atmosphere of
The Hotel Beacon is ideal for a Piano Bar. We have been to many piano bars around the world and this is the right size room with ample space to move about.
Length of stay:
I would feel cheated if I went to New York for less than two weeks (which is what we did on our first trip to NYC in 2008.) You see so many people running around and being tourists rather than kicking back and really living like a New Yorker. Yes, we did the running around on our first trip to maximise what we did and saw. After the original trip we have learned that you need space in your travel schedule for spontaneity.
The Hotel Beacon provides you with the opportunity to feel like a New Yorker and to get to know the city. It allows you to return to the safety of your hotel and recover for the next day's adventure.
I recommend that you do your research to ensure that you maximise your stay to get real value in New York.
Sites:
Within ten minutes walk:
The Dakota apartment building is famous for where John Lennon was shot. Many celebrities have at
The Dakota including Judy Garland and Lauren Bacall.
Strawberry Fields with the famous
"Imagine" mosaic is across the road from
The Dakota.
The
Natural History Museum and the
New York Historical Society are also in close proximity to
The Hotel Beacon. My personal favourite is the
New York Historical Society as it houses many interesting aspects of New York and is less crowded
Central Park is less than ten minutes walk away.
Central Park is a great place to wander, meander and roam around. There are so many fantastic spots for photo opportunities, let alone places to lounge around for a picnic or soak up the atmosphere.
Central Park is New York City's lungs and helps it to breath.
Research:
Prior to your New York trip I do recommend the PBS series
"New York" by
Ric Burns while the
"Eye Witness Guide to New York" is my preferred guide book.